Support & contact
A direct route to
the right inbox.
Support is available for the FormMemento beta, accessibility feedback, privacy requests, future billing questions, and responsible security reports.
FormMemento & product supportsupport@einstinewrites.comQuestions, troubleshooting and accessibility feedbackPrivacyprivacy@einstinewrites.comPrivacy questions and website data requestsBillingbilling@einstinewrites.comFuture payments, cancellations and refundsSecuritysecurity@einstinewrites.comResponsible disclosure of suspected vulnerabilitiesPublisher & businesspublisher@einstinewrites.comPartnerships, store verification and general business contact
What to include
For the quickest response, include the product name, browser and version, a clear description of the issue, and the steps that produced it. Do not send form answers, passwords, recovery codes, payment-card details, or unnecessary personal information.
Response expectations
Messages are reviewed directly, but a fixed response time is not currently guaranteed. Urgent security reports should use the security address and avoid publishing exploitable details before we have had a reasonable opportunity to investigate.